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Career Opportunities at Kenya Wine Agencies Limited

Max

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1. Sales Assistant I

Company: Kenya Wine Agencies Ltd
Reference: #
SAI/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Introduction
The job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors.
Job Functions: Sales
Industries: Fmcg (Fast Moving Consumer Goods Sector)

Specification
Area 1: Order Generation
  • Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability at KWAL.
  • Receive the order via mail and fill it in the sage system to generate an order document.
  • Key in customer orders in an accurate and timely manner.
  • Ensure delivery turnaround time of 24 hours for customer orders.
  • Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
  • Prepare daily consolidated sales, out of stock, & daily sales tracking.
  • Follow up with invoicing and dispatch clerks till the customers’ orders are dispatched and delivered.
  • Delivery trucks utilization management and tracking.

    Area 2: Handling Good Returns
  • Capture Good returns and follow up with QSHE for replacements.
  • Follow up with Invoicing Clerks to ensure the credit notes are proceeded and issued to the customer.
  • Inform the customer once the process of returns is complete.
  • Sensitize our customers on goods return policy and procedures.

    Area 3: Customer Care
  • Receive, address or route any customer queries appropriately
Requirements
  • A minimum of a Diploma in a business field.
  • Partial (Level II) Professional qualification in Finance or Accounting.
  • At least 1 years’ experience in a similar organization.
  • Practical experience in use of MS packages and ERP systems.
  • FMCG industry.

    Competencies/Attributes
  • Interpersonal skills to effectively communicate with and manage customer expectations.
  • Good knowledge of products
  • Good communication skills
  • Excellent customer service skills
2. Invoicing Clerks - 2 positions

Job Description

REF-IC-09-2018
Function / Division: Finance
Grade: 6
Supervisor / Manager Title: Credit Controller
Reporting to the Credit Controller, the job holder will be responsible for customer orders processing and accurately charging orders so as to facilitate the issuance of products to the distributors / clients.
Job Purpose: The job holder will be responsible for customer orders processing and accurately charging orders so as to facilitate the issuance of products to the distributors / clients.
Responsibilities and Accountabilities
Area 1: Order Processing & Charging
  • Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
  • Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
  • Prepare daily consolidated sales and accounts statement reports.
  • Accurately charge orders in duly approved customer accounts and forward for verification.
  • Preparing Proforma invoices.
  • Processing an invoice once the goods are removed from the warehouse
Area 2: Accounts Reconciliations
  • Prepare daily reconciliation of the sales revenue bank account(s) and investigate any variance to ensure timely resolution
Minimum Requirements
  • A Diploma in Accounting, Finance and other related field.
  • Partial (Level II) Professional qualification in Finance or Accounting.
  • At least one (1) year experience in a finance department within a similar organization.
  • Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
  • High level of integrity.
  • Good communication and interpersonal skills.
  • Results orientation and ability to deliver within strict deadlines.
  • Accuracy and attention to detail.
  • Strong analytical and problem solving skills
Relationships and working contacts
  • Internal – Finance, Sales & Distribution, Warehousing departments.
  • External- Distributors
Work Environment
  • This is role is based in Nairobi.
3. Sales Representative- Key Accounts

Company: Kenya Wine Agencies Ltd
Reference #:
SRKA/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Introduction
The job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the Key Accounts Segment.
Job Functions: Sales
Industries: Fmcg (Fast Moving Consumer Goods Sector)

Specification
Area 1: 4 A’s Execution
· Achieve product availability targets for the assigned out through identifying and negotiating listings and targets for strategic focus brands to drive and maintain numeric distribution by brand category.
· Enhance product accessibility through identifying and negotiating SOVI (Forward Share Inventory and limit Out of Stocks) and achieving cold and ambient space targets by channel and brand category.
· Promote product affordability on price by ensuring adherence to Recommended Retail Price (RPP) guidelines per strategic focus brand by channel and outlet type.
· Identify, negotiate, plan and execute activation opportunities such as promotions and tastings with customer in line with the territory sales plan.

Area 2: Sales Revenue Growth
· Conduct client visits for existing and potential outlets in the assigned territory in order to achieve the territory given sales targets and ensure sustained business growth.
· Achieve required customer visit hit rate; call effectiveness and minimum order quantities and/ or values in order to drive sales in volume and value.
· Pro-actively manage the cash and credit resources of the customer to drive growth of KWAL brands in terms of volume and value.
· Monitor and manage company assets such as fridges, vehicles within the KWAL policies and procedures to ensure optimal use.
· Receive, follow up and resolve all customer queries and complaints in collaboration with the customer service team in an efficient manner.
· Prepare and submit accurate and timely reports to the territory manager to facilitate proper planning.

Area 3: Debt Management
· Ensure Account payment and Reconciliations are done on Time to avoid supply inconsistencies.
· Ensure Accounts operates within the stated credit limits

Area 4: Relationship Management.
· Ensuring orders are delivered OTIF.
· Build, Manage and Maintain good strong long term customer Relationship with Kenya Wines Agencies and the key partners.
· Ensure Timely address of Customers queries.
· Ensuring Immediate Customer Feedback.
· Ensuring OTIF through Timely liaising with Customer Service Department and delivery team.

Area 5: Merchandising
· Ensure products are clean and presentable at all times
· Prepare the orders at Branch level.
· Check on the slow moving items and advise their heads on the same.
· Check on overstocks in the branches, liaise with the relevant account representatives to return to the warehouse.
· Checking on the short expiries in the branches and informing their key reps on the same in order to get a perfect solution. (communicate expiries three months in advance)
· Ensure shelf prices are correct, well-marked and shelf labels are properly marked.
· Remove any damaged stocks from the shelves and arrange for returns to their warehouse for credit notes to be issued.
· collect market intelligence. (reporting competitor activities)
· Report customer complaints so that action can be taken by development and marketing team

Area 5: Prospect, Open and Develop New Opportunities/Customers
· Identify Potential New Accounts and open the accounts directly with Kwal to grow business and Drive Volumes.

Area 6: Timely Reporting and Feedback.
· The Key accounts Representative should give feedback on time for purposes of planning and forecasting.
· Gather and Report market intelligence.
Requirements
Bachelor degree in business a business related course.
Membership in a professional body would be an added advantage.
A minimum of 3 years’ experience in retail and experience with Supermarkets or Key accounts preferably in a beverage environment.

Competencies/Attributes
· Possession of a clean and valid driving license.
· Practical experience in use of MS packages and ERP systems.
· Strong oral and written communication skills.
· Excellent Persuasion, negotiation and influencing Skills.
· Drive for results with no excuses.
· Ability to work independently with limited supervision, under pressure and meet deadlines.
· High levels of professionalism with internal and external customers.
· High level of integrity
Job Closing Date: 05/10/2018

4. Cashier


Company
Kenya Wine Agencies Ltd
Reference #

C/NRB/09
Published
25/09/2018
Contract Type
Permanent
Location
Nairobi, Kenya


Introduction

The job holder will be responsible for confirming the payment for goods and issuing the receipt so as to facilitate the issuance of products to the distributors/ clients.




Job Functions
Finance




Industries
Fmcg (Fast Moving Consumer Goods Sector)




Specification

Area 1: Payment Receipts

  • Receive payment by cash, cheque, credit cards, vouchers, or automatic debits and issue receipts, refunds, credits, or change due to customers to facilitate the selling of products at the Nairobi warehouse.
  • Verify any direct bank deposits by confirming the receipt in the bank statement to ensure all payments for sales are authentic.

    Area 2: Accounts Reconciliations
  • Prepare daily reconciliation of the sales revenue bank account(s) and investigate any variance to ensure timely resolution.




Requirements
  • A Diploma in Accounting, Finance and other related field.
  • Partial (Level II) Professional qualification in Finance or Accounting.
  • At least one (1) year experience in a finance department within a similar organization.
  • Practical experience in use of MS packages and ERP systems.
  • FMCG industry


Job Closing Date
05/10/2018



5. Credit Controller

Company: Kenya Wine Agencies Ltd
Reference #:
CC/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Introduction
The job holder will be responsible for ensuring the credit control policies strategies are implemented in respect to documentation, collection and monitoring of outstanding balances due to KWAL within the set benchmarks in addition to securing revenue by verifying, posting receipts and resolving discrepancies relating to accounts receivable in a timely manner.

Job Functions: Finance
Industries: Fmcg (Fast Moving Consumer Goods Sector)
Specification

Area 1: Credit Management
· Implement the credit control policy by ensuring customers are aware of their trading terms and in liaison with the sales team, enforce the limits to ensure no exposure for the business.
· Work with other departments to assess delinquent customer accounts and recommend write offs in line with the debtor management policy.
· Lead the development, implementation and monitoring of a comprehensive debtor management strategy including assessment of risk and opportunities to improve company cash flow.
· Communicate the credit control policy by ensuring customers are aware of their trading terms and are enforce the limits to ensure no exposure for the business.
· Extract debtor balances from the monthly aged analysis and recommend appropriate actions for long outstanding balances to the management.
· Participate in the credit review of new customers to ensure all required check and documentation is in place in line with the credit management policy.
· Negotiate the recovery of long outstanding debt, prepare and follow up of debt repayment agreements and determine action within delegated limits.
· Work in close collaboration with the sales team in risk management and collection of overdue payments, providing them with appropriate information (customer account balance, solvency, etc.).
· Continuously monitor customer’s credit limit, initiate appropriate reminders and follow up with sales team to ensure that all debts due are collected as per set targets within the set benchmarks.
· Ensure that monthly premium statements are prepared and dispatched within the set service level benchmarks.
· Handle client complaints as well as negotiating settlement terms for payments overdue in compliance with the credit management policy.

Area 2: Financial Reporting & Auditing
· Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted including investigation of any discrepancies on a daily basis.
· Prepare and facilitate the audit and review of all amount receivables by preparing required schedules and providing critical information as requested.

Area 3: Customer Data Management
· Maintain and update the customer’s master data and ensure safe custody and timely renewal of guarantees.
· Prepare and circulate all customer statements by the 1st of the month for confirmation and timely settlement.

Area 4: Team management
· Appropriately coach the invoicing clerks and cashier in skills to effectively and consistently address customer needs.
· Supports the HR to engage, and retain talented individuals and create an environment where they can realize their full potential and contribute to the attainment of departmental and organizational goals.

Requirements
Bachelor Degree in a business related studies or equivalent.
· Professional qualification in Finance or Accounting such as CFA, CPA or ACCA.
· At least three (3) years’ experience in a similar position within a medium to large organization.
· Practical experience in use of MS packages and ERP systems.

Competencies/Attributes
· A good appreciation of debtor management and its impact on business performance.
· Good communication and interpersonal skills.
· Results orientation and ability to deliver within strict deadlines.
· Accuracy and attention to detail.
· Strong analytical and problem solving skills.
· High level of integrity.
Job Closing Date
05/10/2018


6. Sales Assistant II

Company: Kenya Wine Agencies Ltd
Reference #:
SAII/DPT/09
Published: 25/09/2018
Contract Type: Permanent
Location: Meru, Kenya; Kisumu, Kenya; Mombasa, Kenya; Nakuru, Kenya; Eldoret, Kenya

Introduction
The job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors

Job Functions: Sales
Industries: Fmcg (Fast Moving Consumer Goods Sector)

Specification
Area 1: Order Generation
  • Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability at KWAL.
  • Receive the order via mail and fill it in the sage system to generate an order document.
  • Key in customer orders in an accurate and timely manner.
  • Ensure delivery turnaround time of 24 hours for customer orders.
  • Advice customers on stock-outs, promotions and new products with the aim of influencing orders.
  • Prepare daily consolidated sales, out of stock, daily sales tracking.
  • Ensure all the customers’ orders are fully processed, dispatched and delivered.
  • Ensuring customers cheques are deposited as per dates written on cheque and share a tracking report on weekly basis.
  • Delivery trucks utilization management and tracking.

    Area 2: Order Processing & Charging
  • Liaise with the Credit Controller to confirm the credit status of customers for all credit sales.
  • Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
  • Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
  • Accurately charge orders in duly approved customer accounts and forward for verification.
  • Preparing proforma invoices.
  • Processing invoices once the goods are removed from the warehouse.

    Area 3: Handling Good Returns
  • Capture Good returns and follow up with QSHE for replacements.
  • Follow up with Invoicing Clerks to ensure the credit notes are proceeded and issued to the customer.
  • Inform the customer once the process of returns is complete.
  • Sensitize our customers on goods return policy and procedures.

    Area 4: Customer Care
  • Receive, address or route any customer queries appropriately.

Requirements
  • A minimum of a Diploma in a business field.
  • Partial (Level II) Professional qualification in Finance or Accounting.
  • At least 2 years’ experience in a similar organization.
  • Practical experience in use of MS packages and ERP systems.
  • FMCG industry.

    Competencies/Attributes
  • Interpersonal skills to effectively communicate with and manage customer expectations.
  • Good knowledge of products
  • Good communication skills
  • Excellent customer service skills
Job Closing Date05/10/2018


7. Sales Officer


Company: Kenya Wine Agencies Ltd

Reference #: SC/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Job Description
Reporting to the National Sales Manager, the job holder will be responsible overseeing the customer orders generation process at the Depots, as well as managing and addressing goods returns from customers. Also tasked with ensuring quality services are offered to our customers.
Responsibilities and Accountabilities
Area 1: Order Generation
  • In liaison with the sales team, ensure distributors are actively engaged for orders based on the distributors stocks and stock availability at KWAL.
  • Ensure the sales orders are received via mail and filled in the sage system to generate an order documents.
  • Ensure the customer orders are keyed in the system in an accurate and timely manner.
  • Ensure delivery turnaround time of 24 hours for customer orders.
  • Prepare daily consolidated sales, out of stock, daily sales tracking.
  • Ensure all the customers’ orders are fully processed, dispatched and delivered.
  • Delivery truck utilization management and tracking.
  • Check and verify implementation of the transport rebates for customers collecting from KWAL depots.
Area 2: Handling Good Returns
  • Manage and address returns from customers by ensuring that the goods returned investigated, replaced and complaints properly resolved and advised to the customer.
  • Record and maintain a report showing goods returned are investigated, root causes determined and a review of corrective action is undertaken 90% of customer complaints are closed.
  • Ensure the goods returned are captured in the system and followed through with Quality department for replacements.
  • Sensitize our customers on goods return policy and procedures.
Area 3: Customer Feedback Management
  • Put measures in place to improve customer experiences at the depots.
  • Monitor service interruptions and adequately communicate status of these to customers to ensure they are appropriately informed.
  • Ensure that there are laid down rules and regulations for reporting and handling issues regarding customer service
Area 4: Team Management
  • Appropriately coach the sales assistants and other customer facing team in skills to effectively and consistently address customer needs.
  • Supports the HR to engage, and retain talented individuals and create an environment where they can realize their full potential and contribute to the attainment of departmental and organizational goals.
Minimum Requirements
  • A bachelor’s degree in a business field.
  • At least three (3) years’ experience in sales, customer service or account management.
  • Practical experience in use of MS packages and ERP systems.
  • FMCG industry.
Competencies / Attributes
  • Ability to follow through and see to the resolution of issues.
  • Experience in understanding customer needs and ability to develop solutions
  • Excellent oral and written communication skills
  • Experience on the supervision of sales team.
  • Highly developed listening and persuasion skills.
  • Demonstrate sound judgment and problem solving skills
  • High level of integrity.
Relationships and working contacts
  • Internal – Sales and distribution, Warehousing, QSHE departments.
  • External- Distributors
8. Line Supervisor

Company: Kenya Wine Agencies Ltd
Reference #:
LS/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Introduction
The job holder will be responsible for the production of quality products within agreed service levels, against daily and weekly production plans, at a competitive cost for the assigned production line.
Job Functions: Plant & Workshop
Industries: Fmcg (Fast Moving Consumer Goods Sector)

Specification
  • Enhance production efficiencies by implementing and championing continuous improvement innovation ideas through the establishment and support of a culture of continual improvement.
  • Drive the conformance with product quality requirements and work closely with the Quality Department to resolve any quality issues identified.
  • Drive compliance with all safety, health and environmental standards, policies and procedures in the assigned production line to ensure a safe working environment.
  • Support the head of department in managing the human capital assigned to the line through day to day supervision, performance management, training needs assessment and overall staff motivation.
  • Develop and sustain a mission directed work team.
  • Enhance plant utilization by making sure that the production line is well maintained, perform routine maintenance and ensure failures are escalated in a timely manner.
  • Lead the reduction of the seven wastes at all stages of production in their line to ensure products are within the projected unit cost.
  • Ensure adherence to the production plans and ensure the shift handovers occur in an effective manner.
  • Record and prepare reports shift reports and implement corrective measures.
  • Ensure timely handover of the produced goods to the warehousing department including the input of the data in the system.
Requirements
  • A Diploma in engineering; Electrical, Mechanical or Chemical.
  • At least five (5) years’ experience in the production department.
  • Practical experience in use of MS packages and ERP systems
Job Closing Date28/09/2018

9. Machinist

Company: Kenya Wine Agencies Ltd
Reference #:
MAC/NRB/09
Published: 25/09/2018
Contract Type: Permanent
Location: Nairobi, Kenya

Introduction
This is a hands-on position reporting to the Plant Engineer. The Job holder will be responsible for accurate manufacturing and assembling of machine parts, utilizing engineering drawings.
Job Functions: Plant & Workshop
Industries: Fmcg (Fast Moving Consumer Goods Sector)

Specification
  • Accurate manufacturing and assembling of machine parts, utilizing engineering drawings;
  • Identify and report errors in Engineering Drawings and suggest improvements;
  • Inspect completed work to ensure correct quality and specifications
  • Make a positive contribution towards maintaining a content, safe and tidy environment in the Engineering Machine Shop and Factory
  • Carry out any other reasonable duties required to complete a task;
  • Willingness to work overtime / after hours and/or on weekends when required.
Requirements
  • A Diploma in Mechanical Engineering (Production Option)
  • At least three (3) years’ experience in a production setting in a similar organisation.
  • Working technical knowledge on basic machine operations and maintenance is an added advantage.
  • Practical experience in use of MS packages.

APPLY ONLINE: https://kwal.jb.skillsmapafrica.com/Home/BrowseJobs
Job Closing Date 05/10/2018
 

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