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Credit Control & Productivity Officer Job at ALN


Anjarwalla & Khanna (A&K) is the largest corporate law firm in Eastern Africa, with over 90 lawyers, and is generally considered the leading full-service corporate law firm in Kenya. The firm has offices in both Nairobi and Mombasa, Kenya’s main commercial centres. A&K has also established an office in Dubai. Anjarwalla Collins & Haidermota (AC&H), a legal consultancy firm that provides corporate and commercial legal services, and is the first African firm to be licensed in the UAE. A&K has been named “African Law Firm of the Year – Large Practice” four times, in 2013, 2015, 2016 and 2017 by the prestigious African Legal Awards, which celebrate “excellence, achievement and innovation in the legal profession.” A&K is ranked first in Kenya by various legal guides, including Chambers Global, IFLR 1000, and Legal 500. In February 2018, the firm received the Chambers & Partners Law Firm of the Year Award for Kenya. A&K is the founding member of ALN (Africa Legal Network), an alliance of top-ranked African law firms in multiple African jurisdictions, providing seamless and effective legal, advisory and transactional services across the continent. It is the largest grouping of its kind in Africa, with close working relationships across its sixteen firms and an established network of Best Friends across the continent. ALN firms are on the ground in some of Africa’s fastest growing jurisdictions, including the continent’s gateway economies: Algeria, Botswana, Ethiopia, Guinea, Kenya, Madagascar, Malawi, Mauritius, Morocco, Mozambique, Nigeria, Rwanda, Sudan, Tanzania, Uganda and Zambia. ALN works closely with AC&H in Dubai and an associate firm in South Africa.

The role of A&K finance is to manage the firm’s financial resources in a way that maximizes shareholders value. The department offers support to Anjarwalla and Khanna and affiliated businesses across three countries i.e. Kenya, Tanzania and Dubai. The Productivity officer will report to the Chief Financial Officer (CFO).
The role
The individual will be a key liaison between the finance department, the lawyers and Partners in ensuring effective, efficient and profitable billing and revenue recognition and realisation. This role will also support the CFO in monitoring productivity metrics and will involve three main responsibilities:
1. Credit Management (60%)

  • Working together with the CFO to formulate, implement and review credit control policies
  • Ensuring that invoices are sent out to the clients after approval by Partners.
  • Coordinate with Partners and Lawyers to ensure prompt follow ups on collections, including withholding VAT, VAT exemption certificates and withholding tax certificates from clients.
  • Lead efforts to collect all old debtors. Advise the CFO on bad debts write offs.
  • Driving effective billing and revenue capture.
  • Identifying changes in payment patterns and propose relevant action to ensure efficient collections.
  • Handling disputed invoices and negotiating to bring payment within agreed terms and appropriately renegotiate payment plans.
  • Ensuring that statement of accounts are circulated to debtors on a monthly basis and resolving all disputes & reconciling all items arising from the statements
  • Undertaking AR account reconciliation and preparing all AR relevant reports.
  • Maintain AR contacts database in the ERP.
  • Ensure matter owners are asking for mobilisation fees and deposits against fees.
  • WIP management: Working with partners and matter lawyers in analysing their WIP balances and ensuring that billings are done as per the provisions of LOEs. Ensuring that unrecoverable WIP is written off and current WIP is maintained.
2. Matter management (20%)
  • Matter management: Working with lawyers in ensuring that matter budgets or estimated fees are captured in the ERP; ensuring that invoicing is as per the provisions of Letters of Engagement (LOE).
  • Monitoring billable time recorded on matters against estimated fees or matter budgets and highlighting adverse variances in advance to the lawyers and partners in charge.
  • Data integrity: Working with lawyers and Partner’s Personal Assistants to ensure that requisite and accurate data is captured at the point of opening and closing new clients and matters. Carrying out quality assurance checks and liaising with the concerned to ensure completeness of data captured in the ERP.
3. Productivity and Performance management (20%)

  • Capacity management: preparing capacity utilization reports for Practice Area heads on a weekly basis, highlighting cases of non or poor recording of time by lawyers, sub-optimal and inefficient resource utilization and following up with Practice Area Heads for immediate remediation.
  • Reporting and Analysis: On a matter and Practice Area level, analyse productivity metrics such as capacity utilization, matter and departmental leverage, realisation and matter margins, delivery efficiency, WIP days and so on. Ensure that such reports and analyses provide valuable insights and actionable points. Following up with the concerned to ensure quick turn-around in improving or reversing undesirable metrics. Carry out pricing analysis and make recommendations to Partners, COO and CFO on quotes.

Experience and personal qualities
  • Business Driver: This role is not a support function; it is a growth engine in that an improvement in any of the growth levers being monitored results to revenue and profitability growth.
  • Analytics Expert: With big data being generated through thousands of entries into the ERP, the productivity officer will need to have the critical ability to analyse this data and get insights that can be turned into business-building ideas.
  • Effective interpersonal skills and demonstrated ability to build long standing relationships with a range of people (both internally and externally).
  • Proficient in the use of IT Systems including SAP Business Objects and high proficiency in MS Excel data analytics tools.
  • Experience in improving debtor days to levels in the range of 45 days.
  • A minimum of 5 years of relevant work experience.
  • Excellent verbal and written communication skills and an ability to communicate clearly and persuasively with a range of people from diverse backgrounds.
  • A commitment to ALN’s mission and strong ethical integrity.
The role will be based in Nairobi, Kenya, with potential travel within East Africa and the United Arab Emirates.
How to apply
  • If your career aspirations match this opportunity, please send your cover letter and CV to careers@africalegalnetwork.com on or before 10 October 2018. Only shortlisted candidates will be contacted.

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