• You need to be a registered member to post a thread. Registration is free

Customer Service Assistant - Mabati Rolling Mills

Likes
9
#1
MRM Athi River is seeking to recruit a Customer Service Assistant. The candidate must have the ability to work
independently with minimal supervision, demonstrate high intergrity and professional ethics and make
decisions on the role in a prudent manner.
Overall Purpose of the Position:
To ensure timely processing and delivery of customer orders.
Key Performance Areas:
  • Receive sales orders from customers and sales representatives, confirm payment status and log in for production
  • Keep customers informed on status of their orders and availability of stocks
  • Liaise with production team on production timelines to achieve on time in full
  • Prepare and ensure all documentation is in order for loading and invoicing.
  • Receive customer feedback and complaints, liaise with concerned departments and follow up to ensure closure of the complaints
  • Participate in monthly and annual stock taking exercise
  • Maintain updated and authorized discounts for all customers
Minimum Qualifications and Experience Requirements :
  • Diploma in Business Management or any related course
  • 1 year relevant working experience
  • Computer Literacy
  • Good Communication, Analytical, Interpersonal and Problem Solving Skills
  • Knowledge in Sales and Marketing is an added advantage
Personal Attributes specific to work requirement:
  • Excellent communication skills
  • Listening and Memory Retention Skills
  • Probing Skills
  • Analytical Skills
  • Interpersonal Skills
  • Team work ability and Interpersonal skills
  • Problem Solving Skills
  • Flexibility to work for long hours as and when required
  • Ability to work under high pressure situations
Qualified applicants should submit a comprehensive CV, together with a covering letter supporting their application to hr.mrmroofing@safalgroup.com not later than 21st September, 2018. Please note that only short-listed candidates will be contacted.
 

Latest profile posts

“The things I do for love.”
― George R.R. Martin, A Game of Thrones
prior to proper preparations results to better performance
Max
Ecclesiastes 7:9
9 Do not be quickly provoked in your spirit, for anger resides in the lap of fools.
Don’t say money changed them, You didn’t text them when they were broke, Always remember that. Copied.
Supreme Court upholds Babu Owino win as the Embakasi East Member of Parliament.
Why did the physics teacher break up with the biology teacher? There was no chemistry.
Max
Her: Where did you get my number from?
Me: From the Bible, the book of Numbers
Max
Wife:uko na text.
Hubby:Please Nisomee.
Wife:"Equity bank" anauliza amefika poa.
Top