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Humanitarian Programme Officer - Accountability at Christian Aid

Humanitarian Programme Officer - Accountability

  • Type of contract: Fixed Term
  • Contracted hours: 35
  • Contract length: 2 Years
  • Location: Flexible Location
  • Closing date: 29 October 2018
  • Interview date: 6 November 2018
Role definition
Role purpose

The post holder will provide support on accountability practice across country programmes including during emergencies and support alignment of the Core Humanitarian Standard (CHS) across Christian Aid. He/she will work with the Humanitarian Accountability Specialist to provide support for the annual Core Humanitarian Standard (CHS) report and HQAI audits, supporting evidence mapping and documentation. In addition, the post holder will lead on the alignment of CHS across relevant international policies, processes, tools and frameworks and support with the roll out of these. They will provide in-country introductory training and support on CHS and accountability to country programmes on request and when an identified need arises. He/she will provide organisational support on accountability and maintain records on CHS and accountability training conducted globally. The post holder will focus on learning and ensuring that good practice on accountability is captured and shared
widely across the organisation and externally with peer agencies, CHS Alliance, HQAI and DEC. In addition, the post holder will provide surge capacity support for accountability and emergency response programme management. Additionally, the HPO-Accountability has a key role along with the Humanitarian Specialists Accountability and Humanitarian Operations and Performance Manager in promoting programme quality, including monitoring adherence to the CHS aligned Humanitarian Quality Standards.

Key outcomes
  • Alignment and integration of CHS across relevant international policies, processes, tools and frameworks
  • Delivery of effective complaints and feedback mechanisms across international programmes in coordination with HAS and HOPM
  • Provision of support to emergency responses to demonstrate best practice in accountability to affected population based on the CHS
  • Support programmes to meet internationally agreed standards of accountability based on the Core Humanitarian Standard (CHS) developed across all internationally programmes
  • Develop and implement best practice in accountability to affected people and communities in emergencies and long-term programmes.
  • Support annual CHS report and HQAI audits to be completed on time with evidence mapping and documentation reviewed
  • Learning and best practice on CHS and accountability to affected populations captured and shared
  • CHS communications plan designed and implemented across all international programmes
  • Effective knowledge management system based on CHS learning established
  • Records of accountability trainings provided globally maintained and up to date
  • Positive relationships maintained and developed with other Christian Aid departments using effective communication.
Role agility
Expected travel per annum: Over 75 days
On call/unsocial hours: Yes

Surge capacity for emergency responses Yes - could be required to to travel for more than 75 days p.a. and for a period of up to 3 months but for no more than 6 months p.a. with no less than one month’s interval between postings unless in extreme circumstances. In order to respond to ever changing demands, Christian Aid operates within an agile framework (both in workforce and operational) that requires from all employees, a high level of responsiveness and adaptiveness to processes and structures making flexibility and a project based working approach the norm. To sustain this system, managers may/will agree further details of specific tasks and duties as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility, and employees may be required to change the focus of their role from time to time.

Role context
The location of the role is flexible and sits in the Humanitarian Division which is part of the International Department. The post holder will work closely with programme staff to implement agreed emergency response, preparedness and resilience strategies. The Humanitarian Programme Officer - Accountability will support partners and Christian Aid staff to ensure that accountability is fully integrated into programmes and that programmes are implemented in line with the CHS. The post holder will provide support and advice on accountability internally within Christian Aid and to the communities we are working with across both emergency and development programmes

Role requirements
Liaises externally with partners, manage relationship with CHS and accountability auditors, donors and other relevant bodies
Internal Work closely with other members the Humanitarian Division in particular Humanitarian Operations and Performance Manager (HOPM), the International Department, Programme Quality and with other departments in Christian Aid for communications and fundraising.

Decision making Works in collaboration with accountability specialist and HOPM. They may be required to make decisions under pressure within agreed parameters but without the possibility of referring upwards for advice.

Budgetary/savings responsibility n/a

Analytical skills
Responsible for providing a wide range of administrative, financial and programmatic support to the Humanitarian Division. The post holder therefore needs to have a detail-focussed approach to work with the ability to analyse and choose between options, where the solution is not always obvious and where considerable initiative and judgement is required. The role requires the ability to locate and compile data from appropriate sources and analyse it to create meaningful reports to be shared both internally and externally.

Developing self and others
Number of Direct reports 0
Overall people management responsibility
During surge capacity provision may have line management responsibilities
The extent to which the job holder is responsible for their own work, for influencing and/or directing the work of others, acting in an advisory/specialist capacity

Role related checks
Child protection clearance Standard Counter terrorism screening Required

Person specification
Applied skills/knowledge and expertise

  • Degree Level or equivalent qualification
  • Experience of accountability mechanisms at field and head office level
  • Background in humanitarian programming at field level

  • Experience of emergency relief, rehabilitation and development issues including capacity building tools and techniques.
  • Excellent understanding and knowledge of accountability and CHS
  • Excellent knowledge and understanding of disaster preparedness approaches and humanitarian standards notably Red Cross Code of Conduct and SPHERE.
  • Broad knowledge of resilience approaches and cash transfer mechanisms in emergencies
  • Understanding of HIV/AIDS and gender in emergencies.
  • Ability to write clear, concise reports for various audiences in English.
  • Strong communicator to a variety of audiences preferably in more than one language.
  • Experience in at least three overseas contexts of which at least two should be in an emergency environment preferably in a management role.
  • Understanding of partnership approach and experience of working with local partners.
  • Experience of working with large budgets
  • Working knowledge of French, Spanish and/or Arabic

Digital/IT competencies required
  • Word, Excel, PowerPoint Intermediate
  • Web content design & development Intermediate
  • Internet based collaboration tools and video calling Intermediate
  • Social Media Intermediate
  • Data Visualisation Intermediate
Click here to apply on company website

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